Hi guys,
Ive noticed a few people complaining that they cant see some options on the Quick Reply/Reply editor box.
The reason for this is that you have your “Messenger Editor Interface” seeings on either Basic or Standard. To change this option, hit the Quick Links link up the top -> Edit Options. Scroll down to the "Messenger Editor Interface section under Miscellaneous Options, and change the setting to Full.
After you’ve done that, youll be able to see the full editor box with all of the available options:
Quick reply:
Reply Thread/New Thread:
Hope this helps to solve your Editor Box issues.